Baby pros:
Once all the goods in this shop are sold, we will not accept unconditional return and exchange. Please consider carefully and read the rules of the shop before buying, thank you. Because it is online shopping, we use the objective existence of the problem as the principle to solve the problem of after-sales, and we will not use the problem of subjective reasons as the transfer.
The quality problems we recognize are: damage, hair cut off. If there is a quality problem, you must contact customer service within 2 days to provide photos based on this (unclear photos can be returned to the factory for identification.）After confirming that the quality problem is true, we will exchange the same amount. The postage is borne by our company. The postage standard refers to the shipping postage of our company.
The following situation is not a quality problem:
（1）This wig doesn't suit me or I don't like it, I won't wear it!（This is a common problem）
（2）Color is not what i want（The color of the wig is a model color, such as the color difference of the buyer's display is an inevitable factor）.
（3）I do n’t think the model is the same as the picture.（The wig is not iron wire, it is not fixed, you need to take care of it to get the hairstyle you want, and the style is ever-changing. The model ’s photos are just a momentary state, please take care of your own hairstyle）.
（4）Wig hair loss（Newly produced wigs will have some floating hair, which is normal and will not fall off a little）.
（5）Received a wig a little deformed（After the wig fell and bumped through this express, some deformation was normal, take it out and wear it for a while, comb it and it ’s ok）. . Wigs are best not combed with plastic combs! Be sure to use anti-static combs. And treat wigs lightly
The owner cherishes every one of your comments very much, please do n’t give me a bad review, otherwise you will complain to the end. If you have any questions, please contact the owner! ! The wigs you get are all factory-made and you can take care of them according to your personal preferences and style. Everyone takes different care methods, everyone's face and head shape are different, the effect of wearing them may be different, please don't question the quality and similarity of our products! If there is any objection, please refer to the actual product.
Notes on wigs:1 & mdash; Try not to approach high temperature, because the wig is not resistant to high temperature because of the material
2 & mdash; Wigs cannot be dyed, if you need to trim, you can ask a professional stylist to trim your hair
3 & mdash; Wigs are usually washed once every 1-2 months or so according to the frequency of wearing well
4 & mdash; Wash with cold or warm water, just use a normal shampoo when washing. It can be combined with a general conditioner
5 & mdash; Try not to dry the wig with a high temperature wind such as a hair dryer. Use a dry towel to gently absorb the excess water on the wig and place it in a ventilated place to avoid direct sunlight to damage the wig.
6 & mdash; Do not comb the wig immediately after washing, you should wait for the wig to dry before combing
7 & mdash; Comb with special comb for wig（Steel comb or iron comb is better）Don't use a plastic comb!
8 & mdash; Curly hair basically does not use a comb, after the place where the curl is taken, you just need to tidy it up by hand
9 & mdash; If the wig is used for a long time, it should not be pulled hard when it is not knotted. It should be sprayed with a non-oily maintenance liquid for wigs, and then slowly open carefully
10 & mdash; Be careful not to spray the styling agent used on real hair such as philosophical water and hair wax on the wig, which will make the wig sticky
11 & mdash; Use the non-oily maintenance solution for wigs is also very simple: just spray a few times on the wig before taking it）Makes the wig soft and shiny and prevents static electricity, keeping the wig moisturized as it was when you just bought it back!
12 & mdash; The wig can be tied up, but it ca n’t be tied too high or the real hair below will run out.
13 & mdash; When combing a long wig, divide the wig into several lengths. Comb from bottom to top. Be light and have patience
14 & mdash; It is normal to have a small amount of hair loss during the finishing process
15 & mdash; Normally put it in the original package without wearing it, and throw it back when you want to bring it back
After-sales service:
Since the seller works hard to make every transaction, I hope that the buyer
After photographing, when receiving the goods, if there is a problem, contact the seller and communicate with each other.Respecting each other is a prerequisite. Because it is an online transaction, color difference is difficult to avoid. Buyers, please be sure to read it carefully. If the goods have been sent out, the shop will not accept the refund request if the goods have not arrived or there is no quality problem. After photographing, please specify the model, style, and color you need in the remarks! The shop is shipped randomly, please pay attention to buyers. When the courier delivers the parcel to your hand, you need to sign it, here is a serious statement: Be sure to sign after opening the package to see the goods, when the goods are not damaged, and the items are complete. Once signed, There is no relationship with the courier company and the seller. After the signing of the product, the buyer is solely responsible for problems. If the product is opened in front of the delivery person and found to be damaged, etc., please refuse to sign and have a mobile phone or camera to shoot, Tell the shop to return the package as soon as possible. It will be resolved by the seller and the courier company. |
