FAQ:
Q：What is the principle of mini fridge? A: It is called semiconductor mini fridge, also called electronic hot and cold box. It relies on semiconductor chips for refrigeration based on peltier effect.
Q: What is the advantage of it？
A: The advantage of it. It can both cool and heat. It is environmentally friendly, pollution-free, small in size, low in cost, and has no vibration, noise and long life during operation.
Q: Are you a factory or trading company? Why we choose you?
A: We have our own factory and we have our brother suppliers chain, we have 20000 sqm of factory areas, 450 workers, 8 + production lines, 20+ Auto-injection , we can offer you the latest model with most competitive price. We have BSCI and ISO-9001 quality system. Every item will be inspected several times before shipping out with our 10 years’ experiences QC department. Hope together we can do a win-win cooperation.
Q：Where can we use the mini fridge?
A: It is dual - use. It can be used in the house or car. One car cable and one household cable.
Q：What kind of things can be stored inside?
A: Drinks, fruits, vegetables, and make-up such as face mask. Creams lipsticks and so on. Please dont put meat inside as it wont freeze.
Q : What is the certifications you have?
A : We have CE (EMC, LVD) , RoHS, PAHs, REACH certifications. For Europe, we can do ERP if in need.
Q : Do you accept ODM OEM?
A : Yes,We accept ODM and OEM according to customers’ request. We will do your logo and package of brands
Q : What payment you accept?
A : We accept Western Union,Paypal, alibaba order assurance, TT, L/C.
Q : MOQ for the product?
A : Our normal product MOQ is 100pcs, we can accept trial order for you to do the marketing. For OEM Brands. Our MOQ is 1000pcs.
Q : What is your sample policy? Will you offer free sample?
A : for New customer, We cannot offer free sample. Usually, customers pay our car fridge samples and shipping at the cost of their own. But we will refund the sample cost after bulk order confirmed to us, And once you become our regular customers, we will offer free samples then.
Q : What about the Lead time?
A : 5-7 days for sample 5-30 days for mass production. Q: What is the after-sale policy? A: We offer one year warranty, and we will offer free spare parts to you. If any manufacture multifunctional problem. We will send the extra items along in your next order.
